Download Backup and Sync for Mac Download Backup and Sync for Windows. Help your team move faster with a secure cloud-based collaboration platform that makes it easy for you to share, store. Download Microsoft Teams 1416/1.0.0. Latest version APK by Microsoft Corporation for Android free online at APKFab.com. Microsoft Teams is your hub for teamwork in Office 365. icon iconname='fa-info-circle' size='2'/icon Purpose. The following document illustrates installing and signing into the Microsoft Teams application, for Mac iOS. Additionally, there is basic functionality for Microsoft Teams. For assistance in downloading and installing teams, please contact the UIS Service Desk by submitting a request to help@cu.edu icon iconname='fa-calendar.

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There are three types of log files automatically produced by the client, which can be leveraged to assist in troubleshooting Microsoft Teams:

• Debug logs

• Media logs

• Desktop logs

When creating a support request with Microsoft Support, the support engineer will require the debug logs. Having the debug logs on hand before creating the support request will allow Microsoft to quickly start troubleshooting the problem. Media or desktop logs are only required if requested by Microsoft.

Note

In this article, the term Debug logs refers to the logs that are used for troubleshooting. However, the files that are generated for these logs will contain the term diagnostic logs in their names.

The following table outlines the various clients and their associated logs. Log files are stored in locations specific to the client and operating system.

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For a complete list of supported operating systems and browsers, see Get clients for Microsoft Teams.

Debug logs

These are the most common logs and are required for all Microsoft support cases. Debug logs are produced by the Windows and Mac desktop clients, as well as by browser-based clients. The logs are text based and are read from the bottom-up. They can be read using any text-based editor, and new logs are created when logging into the client.

Debug logs show the following data flows:

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• Login

• Connection requests to middle-tier services

• Call/conversation

The debug logs are produced using the following OS-specific methods:

• Windows:

  Keyboard shortcut: Ctrl + Alt + Shift + 1

• Mac OSX:

  Keyboard shortcut: Option + Command + Shift+1

• Linux:

  Keyboard shortcut: Ctrl + Alt + Shift + 1

The debug logs are automatically downloaded to the following folders:

• Windows: %userprofile%Downloads

• Mac OSX: ~/Downloads

• Linux: ~/Downloads

• Browser: You will be prompted to save the debug log to default save location

Media logs

Media logs contain diagnostic data about audio, video, and screen sharing in Teams meetings. They are required for support cases that are linked to call-related issues.

Media logging is turned off by default. To log diagnostic data for Teams meetings, users must turn on the option in the Teams client. Go to Settings > General, select the Enable logging for meeting diagnostics (requires restarting Teams) check box, restart Teams, and reproduce the issue.

The following table outlines the media log locations. When you send the log files to Microsoft support, please verify the timestamp of the log files to ensure the logs cover the time frame when you reproduced the issue.

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Here's a list of the log files that are generated and the information they contain.

Desktop logs

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Desktop logs, also known as bootstrapper logs, contain log data that occurs between the desktop client and the browser. Like media logs, these logs are only needed if requested by Microsoft. The logs are text based and can be read using any text-based editor in a top-down format.

Windows:

• Right-click the Microsoft Teams icon in your system tray, and select Get Logs.

Mac OsX:

• Choose Get Logs from the Help pull-down menu.

Linux:

• Click on the Microsoft Teams icon in your system tray, and select Get Logs.

Related topics

Microsoft is has been hard at work to improve its services for users this month on various platforms. These changes include those to Office for Mac users, as well as Microsoft Teams and a new Compliance Manager for Microsoft 365 users.

This month, OneDrive for MacOS got a new Files On-Demand feature which puts it in line with the Windows 10 version of Microsoft’s popular cloud storage solution. As an extra bonus for those on Apple-branded computers, Office 365 is also now available on the Mac App Store, which was recently overhauled on the system. Of course, macOS users aren’t the only ones in the equation, as the company also updated the PowerPoint app on Windows 10 to support adding Microsoft Stream videos in presentations.

OneDrive users on macOS can now take advantage of Files On-Demand.

The company is also improving their Microsoft Teams app, which competes with the likes of Slack, with new enhancements to support first-line workers. The new features include mobile features such as location sharing for mobile users as, a new smart camera feature, as well as applying prepackaged or custom policies to control which models employees access. Additionally, a new schedule manager is being added, plus a new praise tool to motivate them. Additionally, Microsoft Teams admins will be able to take advantage of the new Office 365 Supervision feature to help them monitor employee communications.

Microsoft 365 users will also be able to take advantage of the new Compliance Manager, allowing admins to set new privacy settings and access tools to respond to regulations such as those from GDPR and from other countries. Microsoft notes the tools provide “security and compliance professionals to centrally manage Microsoft 365 services with a unified experience and insights powered by artificial intelligence (AI).” Additionally, the company has added new features to manage workflow and notify employees about cases or investigations with new tools to modify sensitive documents.

What do you think of the new changes? Let us know in the comment area below.

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